Support

How can we help?

Frequently asked questions

How do I pay?

There is no online payment. After an organization inquiry, a coordinator confirms and guides you offline. Once confirmed, entry instructions go out to participating students.

Can individuals join?

Yes. Submit the inquiry form with an expected headcount of 1 and a coordinator will suggest courses open to individuals.

How do I prepare the visa?

After signing up, enter personal details, passport, and documents in the participant/visa wizard. Nanugi World prepares the invitation and supports filing. Follow progress in the visa status tracker.

My credits haven't appeared.

It can take a moment after completion. File a dispute from the credit dashboard and an operator will re-check and reprocess.

Where do I get my certificate?

After completing a course, download the Korean or English PDF from My page > Certificate.

Which languages are supported?

Korean, Mongolian, English, and Japanese. Switch from the language selector in the header.

Contact us directly

070-4172-6514

Phone

09:00–18:00

Weekdays

Inquiry form

24/7

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